Shipping policy

Website: https://www.brasska.com
Contact: contact@brasska.com

At Brasska, we are committed to delivering your handcrafted copper products safely and on time. Please review our shipping policy below to understand how we handle processing, delivery, and tracking of your orders.

🚚 Shipping Locations

We ship worldwide from our fulfillment centers. If your country is not listed at checkout, please contact us at contact@brasska.com for assistance.

🕒 Processing Time

• Orders are typically processed within 2–4 business days.

• Custom or made-to-order items may require 7–14 business days for production before shipping.

• You will receive a confirmation email once your order is shipped.

📦 Shipping Time & Rates

Shipping times vary based on destination:

Please note: delivery times may vary due to customs, holidays, or courier delays.

✈️ Express Shipping

Express or expedited shipping options are available at checkout for select regions. For urgent orders, please email us before placing your order.

📦 Tracking Your Order

Once your order has shipped, you’ll receive a tracking number via email. You can track the status of your shipment directly on the courier’s website or from your Brasska account dashboard.

🛃 Customs & Duties

International orders may be subject to customs fees, duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping rates.

❗ Shipping Issues & Delays

If your order is delayed or lost in transit, please contact us at contact@brasska.com. We’ll do our best to resolve the issue in coordination with our shipping partners.

📬 Incorrect Address

Please ensure your shipping address is complete and correct before placing your order. Brasska is not responsible for orders delivered to incorrect or undeliverable addresses.

📩 Contact Us

For any questions or concerns regarding shipping, feel free to reach out:

📧 Email: contact@brasska.com
🌐 Website: https://www.brasska.com